POST api/Ticket/UpdateMultiple

Updates a Ticket.

Request Information

Parameters

Name	Description	Additional information
req		Define this parameter in the request body.

Request body formats

application/json, text/json

Sample:

{
  "TicketIDs": [
    1,
    2,
    3
  ],
  "TicketID": 1,
  "TicketNo": "sample string 1",
  "AccountID": 2,
  "UserID": 1,
  "VehicleID": 1,
  "CategoryID": 1,
  "PriorityID": 1,
  "StatusID": 1,
  "Description": "sample string 3",
  "Notes": "sample string 4",
  "Token": "sample string 5",
  "FreeText": "sample string 6",
  "GroupIds": [
    1,
    2,
    3
  ],
  "FromIndex": 7,
  "ToIndex": 8,
  "IsWebCalling": true,
  "RequestMode": "sample string 10",
  "Client": "sample string 11",
  "AppVersion": "sample string 12",
  "AppOperatingSystem": "sample string 13",
  "AppName": "sample string 14",
  "MasterUserID": 15,
  "IsRecurringRequest": true
}

text/html

Sample:

{"TicketIDs":[1,2,3],"TicketID":1,"TicketNo":"sample string 1","AccountID":2,"UserID":1,"VehicleID":1,"CategoryID":1,"PriorityID":1,"StatusID":1,"Description":"sample string 3","Notes":"sample string 4","Token":"sample string 5","FreeText":"sample string 6","GroupIds":[1,2,3],"FromIndex":7,"ToIndex":8,"IsWebCalling":true,"RequestMode":"sample string 10","Client":"sample string 11","AppVersion":"sample string 12","AppOperatingSystem":"sample string 13","AppName":"sample string 14","MasterUserID":15,"IsRecurringRequest":true}

application/xml, text/xml

Sample:

<APITicketAddUpdateRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Model.APIModels">
  <AppName xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 14</AppName>
  <AppOperatingSystem xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 13</AppOperatingSystem>
  <AppVersion xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 12</AppVersion>
  <Client xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 11</Client>
  <FreeText xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 6</FreeText>
  <FromIndex xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">7</FromIndex>
  <GroupIds xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays" xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
    <d2p1:int>1</d2p1:int>
    <d2p1:int>2</d2p1:int>
    <d2p1:int>3</d2p1:int>
  </GroupIds>
  <IsRecurringRequest xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">true</IsRecurringRequest>
  <IsWebCalling xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">true</IsWebCalling>
  <MasterUserID xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">15</MasterUserID>
  <RequestMode xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 10</RequestMode>
  <ToIndex xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">8</ToIndex>
  <Token xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 5</Token>
  <AccountID>2</AccountID>
  <CategoryID>1</CategoryID>
  <Description>sample string 3</Description>
  <Notes>sample string 4</Notes>
  <PriorityID>1</PriorityID>
  <StatusID>1</StatusID>
  <TicketID>1</TicketID>
  <TicketIDs xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:int>1</d2p1:int>
    <d2p1:int>2</d2p1:int>
    <d2p1:int>3</d2p1:int>
  </TicketIDs>
  <TicketNo>sample string 1</TicketNo>
  <UserID>1</UserID>
  <VehicleID>1</VehicleID>
</APITicketAddUpdateRequest>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Response body formats

application/json, text/json

Sample:

{
  "TicketData": [
    {
      "ID": 1,
      "TicketNo": "sample string 2",
      "AccountID": 1,
      "VehicleID": 1,
      "UserID": 1,
      "CategoryID": 1,
      "PriorityID": 1,
      "StatusID": 1,
      "DateCreated": "2025-04-03T11:23:03.4484889+02:00",
      "ClosedDate": "2025-04-03T11:23:03.4484889+02:00",
      "Notes": "sample string 4",
      "Description": "sample string 5",
      "CategoryName": "sample string 6",
      "PriorityName": "sample string 7",
      "StatusName": "sample string 8",
      "AccountNo": "sample string 9",
      "UserName": "sample string 10",
      "RegistrationNumber": "sample string 11",
      "AccessRights": {
        "HasRetrieveAccess": true,
        "HasUpdateAccess": true,
        "HasDeleteAccess": true,
        "HasCreateAccess": true
      }
    },
    {
      "ID": 1,
      "TicketNo": "sample string 2",
      "AccountID": 1,
      "VehicleID": 1,
      "UserID": 1,
      "CategoryID": 1,
      "PriorityID": 1,
      "StatusID": 1,
      "DateCreated": "2025-04-03T11:23:03.4484889+02:00",
      "ClosedDate": "2025-04-03T11:23:03.4484889+02:00",
      "Notes": "sample string 4",
      "Description": "sample string 5",
      "CategoryName": "sample string 6",
      "PriorityName": "sample string 7",
      "StatusName": "sample string 8",
      "AccountNo": "sample string 9",
      "UserName": "sample string 10",
      "RegistrationNumber": "sample string 11",
      "AccessRights": {
        "HasRetrieveAccess": true,
        "HasUpdateAccess": true,
        "HasDeleteAccess": true,
        "HasCreateAccess": true
      }
    },
    {
      "ID": 1,
      "TicketNo": "sample string 2",
      "AccountID": 1,
      "VehicleID": 1,
      "UserID": 1,
      "CategoryID": 1,
      "PriorityID": 1,
      "StatusID": 1,
      "DateCreated": "2025-04-03T11:23:03.4484889+02:00",
      "ClosedDate": "2025-04-03T11:23:03.4484889+02:00",
      "Notes": "sample string 4",
      "Description": "sample string 5",
      "CategoryName": "sample string 6",
      "PriorityName": "sample string 7",
      "StatusName": "sample string 8",
      "AccountNo": "sample string 9",
      "UserName": "sample string 10",
      "RegistrationNumber": "sample string 11",
      "AccessRights": {
        "HasRetrieveAccess": true,
        "HasUpdateAccess": true,
        "HasDeleteAccess": true,
        "HasCreateAccess": true
      }
    }
  ],
  "Success": true,
  "ErrorMessage": "sample string 2",
  "MenuAccessData": {
    "HasAccessToMap": true,
    "HasAccessToVehicle": true,
    "HasAccessToVehicleAdministration": true,
    "HasAccessToDriver": true,
    "HasAccessToPOI": true,
    "HasAccessToReports": true,
    "HasAccessToSettings": true,
    "HasAccessToTrips": true,
    "HasAccessToTranslations": true,
    "HasAccessToDashboard": true,
    "HasAccessToLogBook": true,
    "HasAccessToGroup": true,
    "HasAccessToTemplate": true,
    "HasAccessToUnit": true,
    "HasAccessToUser": true,
    "HasAccessToTicket": true,
    "HasAccessToContract": true,
    "HasAccessToSIM": true,
    "HasAccessToCommand": true,
    "HasAccessToUnitProfile": true,
    "HasAccessToProfileTrigger": true,
    "HasAccessToScript": true,
    "HasAccessToTriggerSchedule": true
  },
  "StatusCode": 3,
  "ComponentFilterIds": [
    1,
    2,
    3
  ]
}

text/html

Sample:

{"TicketData":[{"ID":1,"TicketNo":"sample string 2","AccountID":1,"VehicleID":1,"UserID":1,"CategoryID":1,"PriorityID":1,"StatusID":1,"DateCreated":"2025-04-03T11:23:03.4484889+02:00","ClosedDate":"2025-04-03T11:23:03.4484889+02:00","Notes":"sample string 4","Description":"sample string 5","CategoryName":"sample string 6","PriorityName":"sample string 7","StatusName":"sample string 8","AccountNo":"sample string 9","UserName":"sample string 10","RegistrationNumber":"sample string 11","AccessRights":{"HasRetrieveAccess":true,"HasUpdateAccess":true,"HasDeleteAccess":true,"HasCreateAccess":true}},{"ID":1,"TicketNo":"sample string 2","AccountID":1,"VehicleID":1,"UserID":1,"CategoryID":1,"PriorityID":1,"StatusID":1,"DateCreated":"2025-04-03T11:23:03.4484889+02:00","ClosedDate":"2025-04-03T11:23:03.4484889+02:00","Notes":"sample string 4","Description":"sample string 5","CategoryName":"sample string 6","PriorityName":"sample string 7","StatusName":"sample string 8","AccountNo":"sample string 9","UserName":"sample string 10","RegistrationNumber":"sample string 11","AccessRights":{"HasRetrieveAccess":true,"HasUpdateAccess":true,"HasDeleteAccess":true,"HasCreateAccess":true}},{"ID":1,"TicketNo":"sample string 2","AccountID":1,"VehicleID":1,"UserID":1,"CategoryID":1,"PriorityID":1,"StatusID":1,"DateCreated":"2025-04-03T11:23:03.4484889+02:00","ClosedDate":"2025-04-03T11:23:03.4484889+02:00","Notes":"sample string 4","Description":"sample string 5","CategoryName":"sample string 6","PriorityName":"sample string 7","StatusName":"sample string 8","AccountNo":"sample string 9","UserName":"sample string 10","RegistrationNumber":"sample string 11","AccessRights":{"HasRetrieveAccess":true,"HasUpdateAccess":true,"HasDeleteAccess":true,"HasCreateAccess":true}}],"Success":true,"ErrorMessage":"sample string 2","MenuAccessData":{"HasAccessToMap":true,"HasAccessToVehicle":true,"HasAccessToVehicleAdministration":true,"HasAccessToDriver":true,"HasAccessToPOI":true,"HasAccessToReports":true,"HasAccessToSettings":true,"HasAccessToTrips":true,"HasAccessToTranslations":true,"HasAccessToDashboard":true,"HasAccessToLogBook":true,"HasAccessToGroup":true,"HasAccessToTemplate":true,"HasAccessToUnit":true,"HasAccessToUser":true,"HasAccessToTicket":true,"HasAccessToContract":true,"HasAccessToSIM":true,"HasAccessToCommand":true,"HasAccessToUnitProfile":true,"HasAccessToProfileTrigger":true,"HasAccessToScript":true,"HasAccessToTriggerSchedule":true},"StatusCode":3,"ComponentFilterIds":[1,2,3]}

application/xml, text/xml

Sample:

<APITicketAddUpdateResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Model.APIModels">
  <ResponseCode xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Model.Transport">Success</ResponseCode>
  <ComponentFilterIds xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays" xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
    <d2p1:int>1</d2p1:int>
    <d2p1:int>2</d2p1:int>
    <d2p1:int>3</d2p1:int>
  </ComponentFilterIds>
  <ErrorMessage xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">sample string 2</ErrorMessage>
  <MenuAccessData xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
    <HasAccessToCommand>true</HasAccessToCommand>
    <HasAccessToContract>true</HasAccessToContract>
    <HasAccessToDashboard>true</HasAccessToDashboard>
    <HasAccessToDriver>true</HasAccessToDriver>
    <HasAccessToGroup>true</HasAccessToGroup>
    <HasAccessToLogBook>true</HasAccessToLogBook>
    <HasAccessToMap>true</HasAccessToMap>
    <HasAccessToPOI>true</HasAccessToPOI>
    <HasAccessToProfileTrigger>true</HasAccessToProfileTrigger>
    <HasAccessToReports>true</HasAccessToReports>
    <HasAccessToSIM>true</HasAccessToSIM>
    <HasAccessToScript>true</HasAccessToScript>
    <HasAccessToSettings>true</HasAccessToSettings>
    <HasAccessToTemplate>true</HasAccessToTemplate>
    <HasAccessToTicket>true</HasAccessToTicket>
    <HasAccessToTranslations>true</HasAccessToTranslations>
    <HasAccessToTriggerSchedule>true</HasAccessToTriggerSchedule>
    <HasAccessToTrips>true</HasAccessToTrips>
    <HasAccessToUnit>true</HasAccessToUnit>
    <HasAccessToUnitProfile>true</HasAccessToUnitProfile>
    <HasAccessToUser>true</HasAccessToUser>
    <HasAccessToVehicle>true</HasAccessToVehicle>
    <HasAccessToVehicleAdministration>true</HasAccessToVehicleAdministration>
  </MenuAccessData>
  <StatusCode xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">3</StatusCode>
  <Success xmlns="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">true</Success>
  <TicketData>
    <APITicketWithSummaryData>
      <AccessRights xmlns:d4p1="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
        <d4p1:HasCreateAccess>true</d4p1:HasCreateAccess>
        <d4p1:HasDeleteAccess>true</d4p1:HasDeleteAccess>
        <d4p1:HasRetrieveAccess>true</d4p1:HasRetrieveAccess>
        <d4p1:HasUpdateAccess>true</d4p1:HasUpdateAccess>
      </AccessRights>
      <AccountID>1</AccountID>
      <AccountNo>sample string 9</AccountNo>
      <CategoryID>1</CategoryID>
      <CategoryName>sample string 6</CategoryName>
      <ClosedDate>2025-04-03T11:23:03.4484889+02:00</ClosedDate>
      <DateCreated>2025-04-03T11:23:03.4484889+02:00</DateCreated>
      <Description>sample string 5</Description>
      <ID>1</ID>
      <Notes>sample string 4</Notes>
      <PriorityID>1</PriorityID>
      <PriorityName>sample string 7</PriorityName>
      <RegistrationNumber>sample string 11</RegistrationNumber>
      <StatusID>1</StatusID>
      <StatusName>sample string 8</StatusName>
      <TicketNo>sample string 2</TicketNo>
      <UserID>1</UserID>
      <UserName>sample string 10</UserName>
      <VehicleID>1</VehicleID>
    </APITicketWithSummaryData>
    <APITicketWithSummaryData>
      <AccessRights xmlns:d4p1="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
        <d4p1:HasCreateAccess>true</d4p1:HasCreateAccess>
        <d4p1:HasDeleteAccess>true</d4p1:HasDeleteAccess>
        <d4p1:HasRetrieveAccess>true</d4p1:HasRetrieveAccess>
        <d4p1:HasUpdateAccess>true</d4p1:HasUpdateAccess>
      </AccessRights>
      <AccountID>1</AccountID>
      <AccountNo>sample string 9</AccountNo>
      <CategoryID>1</CategoryID>
      <CategoryName>sample string 6</CategoryName>
      <ClosedDate>2025-04-03T11:23:03.4484889+02:00</ClosedDate>
      <DateCreated>2025-04-03T11:23:03.4484889+02:00</DateCreated>
      <Description>sample string 5</Description>
      <ID>1</ID>
      <Notes>sample string 4</Notes>
      <PriorityID>1</PriorityID>
      <PriorityName>sample string 7</PriorityName>
      <RegistrationNumber>sample string 11</RegistrationNumber>
      <StatusID>1</StatusID>
      <StatusName>sample string 8</StatusName>
      <TicketNo>sample string 2</TicketNo>
      <UserID>1</UserID>
      <UserName>sample string 10</UserName>
      <VehicleID>1</VehicleID>
    </APITicketWithSummaryData>
    <APITicketWithSummaryData>
      <AccessRights xmlns:d4p1="http://schemas.datacontract.org/2004/07/Accessor.Common.Models.APIModels">
        <d4p1:HasCreateAccess>true</d4p1:HasCreateAccess>
        <d4p1:HasDeleteAccess>true</d4p1:HasDeleteAccess>
        <d4p1:HasRetrieveAccess>true</d4p1:HasRetrieveAccess>
        <d4p1:HasUpdateAccess>true</d4p1:HasUpdateAccess>
      </AccessRights>
      <AccountID>1</AccountID>
      <AccountNo>sample string 9</AccountNo>
      <CategoryID>1</CategoryID>
      <CategoryName>sample string 6</CategoryName>
      <ClosedDate>2025-04-03T11:23:03.4484889+02:00</ClosedDate>
      <DateCreated>2025-04-03T11:23:03.4484889+02:00</DateCreated>
      <Description>sample string 5</Description>
      <ID>1</ID>
      <Notes>sample string 4</Notes>
      <PriorityID>1</PriorityID>
      <PriorityName>sample string 7</PriorityName>
      <RegistrationNumber>sample string 11</RegistrationNumber>
      <StatusID>1</StatusID>
      <StatusName>sample string 8</StatusName>
      <TicketNo>sample string 2</TicketNo>
      <UserID>1</UserID>
      <UserName>sample string 10</UserName>
      <VehicleID>1</VehicleID>
    </APITicketWithSummaryData>
  </TicketData>
</APITicketAddUpdateResponse>